Return & Refund Policy - BuiltCo Sports
At BuiltCo Sports, we take pride in delivering custom-made military jackets, sportswear, boxing gear, and other products according to your exact specifications. Since all our products are custom-designed based on your discussed requirements, we kindly ask our customers to carefully confirm the size, fabric, design, and other customization details before placing an order.
1. Eligibility for Returns
You may request a return or refund only if the product does not match the specifications agreed upon during the order discussion, including:
- Size and measurements
- Fabric type
- Design details, embroidery, prints, or colors
Products cannot be returned for personal preference changes if they meet the specifications discussed and approved prior to production.
2. Return Request Process
- Contact our support team at support@builtcosports.com or +92 371 142 3443 within 7 days of receiving the product.
- Provide photos and a detailed explanation showing how the delivered product does not match the agreed specifications.
- Our team will review your request and provide instructions for return shipping if approved.
3. Refund or Replacement
- After inspection and confirmation that the product does not meet the agreed specifications, you may choose:
- Replacement: We will remake the product according to the original specifications at no additional cost.
- Refund: The amount paid will be refunded after the returned product is received and verified, excluding any shipping or handling fees.
4. Non-Returnable Items
- Products that match the discussed customization (size, design, fabric, etc.)
- Items damaged due to improper handling after delivery
- Personal preference changes
5. Contact Us
For returns or any questions regarding this policy, please contact us at:
- Email: support@builtcosports.com
- Phone: +92 371 142 3443
Last Updated: April 2026